1: Courtesy - A great attitude
- Warm smiles and eye contact
- USE THEIR NAME (Get it from their credit card, cart sign, OR ASK!!!)
2: Presentation - Attention to detail
- Our surroundings
- Cleanliness, Organization
3: Efficiency - Use you time effectively
- Go beyond you job description
- STAY BUSY, if you are not then LOOK BUSY!!!
4: Consistency - Offer the same product day in and day out
Without ALL FOUR of these key traits we can not deliver what our guests expect
